Event Sponsor: 

NDCEL

Event Contact Name: 

Russ Ziegler

Position or Title: 

Assistant Director

Event Contact Phone: 

(701) 595-3100

Event Contact Email: 

russ.ziegler@ndcel.org

Event Location: 

Bismarck Radisson Hotel

Event Start Date: 

Event End Date: 

Objective and Outcomes: 

This research-based two-day workshop teaches step-by-step processes and skills to hold others
accountable, improve performance and ensure execution. Participants learn how to talk about
violated expectations in a way that yields two-way accountability and allows further progress to
be made. Consistent application of the skills leads to faster problem-solving, decision making,
and conflict resolution. When issues are resolved, and focus is restored, productivity increases,
relationships are strengthened, and high-performance cultures are formed.

Resources/Course Materials: 

Course materials will be from VitalSmarts which the presenter is a trained and certified presenter.